YOUR STATUTORY RIGHTS ARE NOT AFFECTED BY OUR TERMS AND CONDITIONS
This website is owned and operated by Helen Campbell. By accessing or using
Changes will be without prior notice, unless the changes are deemed substantial in which case you will be notified by E-mail.
If you have any questions, please contact us.
Helen Campbell accept no liability for the accuracy of information contained anywhere on the website, which may contain technical inaccuracies or typographical errors.
COPYRIGHT AND TRADEMARKS
All designs, artwork and text, etc on the website remains the copyright of
All service names, product names, brand names, title and copyrights used on this website are Copyrights or Trademarks of their respective holders.
Helen Campbell does not permit their use by any person other than the respective holders.
Such use may constitute a breach of the holders' rights. You are not permitted to copy, republish, retransmit, or modify in any way any of the information on this website.
For any goods purchased from our websites, you will become the owner of such goods once they have been dispatched to you.
However you shall not obtain any right of copyright (or similar rights) in your purchase, of which any unauthorised use including copying.
WARRANTY AND LIABILITY DISCLAIMER
- will not be held liable in any way whatsoever for your use of any of its websites;
- makes no representations or warranties, express or implied, about its websites or the information or references contained within them;
- shall not be held liable for any damages and expenses whatsoever, be they direct, indirect, incidental, special or consequential, arising out of or in any way connected with the use of its website for any information, products or services obtained through the websites;
except to the extent as provided by the applicable law.
Helen Campbell strongly recommends that you take all appropriate safeguards before using this or any other website owned by it, or downloading any information or content from it.
The website is owned by Helen Campbell and hosted by Navertech Ltd, who makes reasonable attempts to exclude computer viruses and other malicious or destructive computer code from its websites and the
websites' contents (including but not limited to downloadable screen-savers and wallpapers) but cannot guarantee such exclusion.
Helen Campbell gives no assurance, express or implied, assumes no obligation and accepts no liability or responsibility in relation to such exclusion.
Helen Campbell will not include any attachments in E-mails to you and you are therefore strongly advised not to open any attachment in E-mails that either appear to be or are from
Helen Campbell or Brodie McHaggis.
LINKS TO OTHER WEBSITES
Helen Campbell is not responsible for the content of any other websites that may be linked from or to any website owned by
Helen Campbell, and does not accept any liability in connection with any such websites or links.
ORDERING FROM BRODIE MCHAGGIS
Helen Campbell reserves the reserve the right to refuse to supply any person or company for any reason.
Helen Campbell reserves the right to alter prices to take into account forces beyond
her control (for example, but not limited to, postal and printing charges).
All purchases will be via PayPal.
When you have purchased your goods, you will be given an order reference number, which you should keep. You will also be sent a confirmation email of your order and you will be E-mailed about your order status until it is dispatched from
Helen Campbell through Royal Mail.
DISPATCH AND DELIVERY
Orders are subject to availability. Orders are dispatched within 3-5 working days (working days = Monday to Friday)
unless otherwise stated on the Website - although this may take longer if we are waiting for stock to arrive from our suppliers.
You will be notified by E-mail if dispatch is likely to take longer.
Helen Campbell will use all reasonable endeavours to adhere to the dispatch time.
If you are ordering from within the United Kingdom then you should expect to receive your goods 2-4 working days from notification of
dispatch, although this could be longer for those outside of the United Kingdom mainland.
However, Helen Campbell cannot be held responsible for, or guarantee the postal times.
If you are ordering from outside of the United Kingdom then delivery of your goods can take up to 3 weeks from notification of
dispatch, depending on your domestic postal system. However, Helen
Campbell cannot be held responsible for, or guarantee the postal times.
Where goods are delayed beyond a reasonable time, on notification from you,
Helen Campbell will take it up directly with the Royal Mail and will keep you informed until you have received your goods.
UNITED KINGDOM DISTANCE SELLING REGULATIONS
Under the Distance Selling Regulations, you have the right to cancel your order for any goods purchased from
this website for a full
refund within 7 (seven) days of receipt of your goods. The books are
heavily discounted to give you the best deal. Therefore a cost of £2.50
will be charged for handling. To cancel your order, write or E-mail within 7 days of delivery of your goods quoting your order number.
Goods are to be returned in an unused condition. If the goods have been used, no refund will be given.
You must ensure that the goods are returned in the same standard of packaging otherwise you may not receive a refund if the goods are damaged due to a lesser packaging being used.
Returned goods are to be accompanied by a note showing your name, address, the date of order, the order number and reason for return, and should be clearly labelled
to the return address on the Invoice.
Please ensure that your sender's address is written on the reverse of the
parcel and that you obtain PROOF OF POSTING.
On receipt of the unused goods, you will be refunded your money within 30 days, less
the £2.50 handling fee per order.
If you do not pay for the goods to be returned to us, a deduction will be made from your refund to cover our costs for collecting the goods.
If for any reason you are unhappy with the quality of any goods that you have ordered due to faulty workmanship you can return the goods to for an exchange.
Goods must be returned within 14 (fourteen) days of purchase - purchase being when the goods have been dispatched to you.
Please note that Helen Campbell cannot be held responsible for any loss when sending goods back
and you will be responsible for taking up the claim with the post office or
courier. This does not affect your statutory rights. You must request proof of posting for all returned
goods. A credit note for the value of the returned goods will be offered for any goods that
are returned after 14 days less the £2.50 handling fee per order.
In order to return the product, please refer to the "United Kingdom Distance Selling Regulations" section.
OUT OF STOCK ITEMS
All items are subject to availability. If the item is out of stock, then you will be advised of the anticipated dispatch date, which could be up to 4 weeks or beyond. You will have the opportunity to cancel your order and a full refund will be made.
VALUE ADDED TAX (VAT)
VAT on books is zero-rated in the United Kingdom. If you are purchasing from outside of the United Kingdom you should be aware that your purchase may attract a customs tax on entry to your country.
Helen Campbell cannot be held responsible for any such taxes charged to you.
CREDIT AND DEBIT CARD SAFETY
Helen Campbell aims to provide you with a safe and secure shopping experience.
The secure payment service provider http://www.paypal.co.uk
is used and Helen Campbell does not receive information about your credit or debit card. PayPal uses the latest technology to protect your credit card information and does not release it to any outside organisation.
You should NEVER E-mail your credit or debit card details to Helen
Campbell. Any losses sustained by the transmission of such personal information by E-mail or Internet links shall be borne exclusively by you.
Charges to your card will be shown on your statement as Helen Campbell.
e:mail: click here
If you are emailing about your order, please include your order number in the
title of your email.
Do not send any attachments with your E-mail - all E-mails with
attachments will be be immediately destroyed.
By using this website, you consent to the collection and use of information by
Helen Campbell that is provided by you, such as your name, address, telephone number and order history.
Helen Campbell is committed to protecting your privacy and only works with those suppliers who aim to give a safe, online experience.
Your personal information will be collected when you place an order or enter a competition.
You can be assured that Helen Campbell will not sell, hire or disclose any of your personal details to any third party without your permission.
If you have purchased from this website, or communicated your personal details,
Helen Campbell may on occasion update you on news and new products via E-mail.
You will have the opportunity to unsubscribe from the mailing list. Your privacy is respected.
Helen Campbell may provide statistical information about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but this information will not include personally identifying information.
The use of "cookies" is an industry standard and are used by many major websites to provide useful features to customers.
When visiting or purchasing from our websites, "cookies" will be left on your PC, unless you have that feature disabled.
Cookies can help to speed up your visit to the website by storing information about your preferences.
Cookies do not personally identify users, although they do identify a user's computer.
If you would prefer not to accept cookies from our websites, you can set your browser to prevent that.
If the performance or any obligation thereunder by Helen Campbell is prevented, restricted or interfered with by reason of any circumstance beyond its reasonable control,
Helen Campbell, upon giving written notice to you, shall be excused from such performance to the extent of such prevention, restriction or interference, and have no responsibility for the financial or other consequences of non-performance.
PROVIDED THAT it shall use all reasonable endeavours to avoid, remove or minimise that cause of non-performance and shall continue performance of its obligations with the utmost despatch whenever such cause is removed.
COMPETITION RULES AND CONDITIONS
By entering competitions on any of our websites, you agree to be bound by the following terms and conditions:
- There will be no cash alternative to the prize.
- Only one entry will be accepted per person per month of any prize draw.
Therefore, if a competition runs over three months, you may enter a maximum of three times.
- Proof of entering is not proof of receipt of entry.
- No responsibility can be accepted for lost or misplaced entries.
- Incomplete entries will not be accepted.
- The winners will be notified as per the details on the competition page.
- The judge's decision is final and no correspondence will be entered into.
- The winner(s) will be the first correct entry drawn at random after the closing date.